AQUA CLASSIC

We are Introducing the Aqua Classic Watch: your ultimate companion for both style and exploration. Crafted meticulously with durable stainless steel, this diving watch exudes a sense of rugged sophistication. Its robust construction ensures resilience against the elements, while boasting an impressive water resistance of up to 300 meters, making it a reliable choice for underwater adventures. Equipped with real index and Japan super luminous technology, the Aqua Classic offers unparalleled readability, even in the dimmest of conditions, ensuring you can keep track of time effortlessly during your escapades. Powered by a Japanese Premium Automatic Movement, this timepiece combines the precision of engineering with the reliability of Japanese craftsmanship, promising accurate timekeeping throughout your journeys. Designed with your comfort in mind, the Aqua Classic features scratch-resistant Double doom sapphire glass that maintains crystal-clear visibility, while providing enduring protection against wear and tear. With every detail meticulously crafted, from its comfortable fit to its scratch-resistant surface, this watch epitomizes the perfect balance between style and functionality. Whether you're exploring the depths of the ocean or making a bold fashion statement on land, the Aqua Classic is more than just a timepiece; it's a symbol of timeless elegance and unwavering reliability that accompanies you on every adventure. 

The following guidelines elucidate the procedures and policies regarding the shipment of timepieces purchased from Royal Bliz. These guidelines are intended to ensure that the watch is delivered in a timely and secure manner and that it arrives in pristine condition.

1. Processing Time:

Royal Bliz processes all orders within three to five business days of being placed. However, it should be noted that while standard processing timeframes apply, processing times may vary during promotional periods, peak seasons, or for customized or personalized timepieces. Further details on processing times will be provided upon completion of your purchase.

2. Shipping Charges and Procedures:

To ensure the prompt and secure delivery of your watch, Royal Bliz provides a variety of shipping options at checkout. These options will be presented along with related costs, delivery dates, and projected arrival times. Customers may choose to expedite their shipping at an additional cost to receive their order more quickly.

3. Shipping Destinations:

Currently, Royal Bliz ships to locations in North American(USA), Asia and the Middle East. If your location is not listed, please contact our customer service staff to discuss possible shipping arrangements.

4. Watch Wrapping:

Royal Bliz takes great care in packaging each watch to ensure its secure and safe delivery. Each watch is packaged in a protective box with cushioning to protect it from potential damage during transit.

5. Order Tracking:

Upon shipment of your order, you will receive a shipping confirmation email containing a tracking number, which will enable you to monitor the status of your order and the expected delivery date.

We hope that these guidelines provide you with the information necessary to ensure a secure and timely delivery of your Royal Bliz timepiece.

Mode of Payment for Royal Bliz Watch Shipping:

For UAE:

Cash on Delivery (COD): Pay upon delivery with cash.

For North American :

Payment Plans: Available for credit card, debit card,Google Pay, Apple Pay, Stripe and PayPal transactions.

Accepted Methods:

Credit Cards: Visa, MasterCard, American Express, etc.

Debit Cards: Direct and convenient transactions.

PayPal: Secure online payment.

Shipping and Delivery:

Swift processing and dispatch.

Reliable carriers for worldwide delivery.

Real-time order tracking.

Responsive customer support for assistance.

Thank you for choosing Royalbliz. Your satisfaction is our priority, and we want to ensure a smooth shopping experience. Please read our detailed refund policy below:

1. Returns / Refund

Unfortunately we can’t offer you a refund. We accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Exchanges

We understand that preferences may change. If you wish to exchange your purchased item for another, we are happy to assist you in finding the perfect match. Exchanges are allowed within 30 days of the purchase date, provided the item is unused and in its original condition and packaging.

3. How to Initiate an Exchange

To initiate an exchange, please contact our customer support team at Info@royalbliz.com or +971553552432. Our team will guide you through the process and provide you with the necessary instructions.

4. Eligibility for Exchanges

Exchanges are subject to product availability. If the desired item is not available, we will work with you to find a suitable alternative or issue a store credit for the value of the returned item.

5. Shipping for Exchanges

You will be responsible for shipping costs associated with returning the item. Additionally, you will be responsible for the shipping costs of the exchanged item. Shipping costs are non-refundable.

6. Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item, and we will cover the shipping costs for both the return and the replacement.

7. Contact Information

If you have any questions or concerns about our refund and exchange policy, please do not hesitate to contact our customer support team at Info@royalbliz.com.

Every Royalbliz watch passes through a highly rigorous quality control mechanism where each and every component of the watch is checked for any defects and abnormality. We are very confident about our quality, craftsmanship and materials and so we cover all our watches with a full 1-year warranty from the date of purchase.

THE WARRANTY COVERS THE FOLLOWING SUBJECT TO NORMAL CONDITION OF USE

WHAT WARRANTY COVERS

• 1 year warranty from the date of purchase

• Any defects due to faulty material or workmanship

• Timepiece stops working

• Timepiece is not waterproof anymore

• Straps and bracelets (if color fades)

• All machines related issues i.e., needles or sticks dislodged, timing issues

• Color fade watch (within 6 months).

WHAT WARRANTY DOES NOT COVER

• Damage caused by abrasion, scraping, careless or neglectful treatment or accidents.

• This warranty does not include wear and alteration to the case, strap or bracelet

• We do not accept claims for damaged displays.

NOTE: FOR WARRANTY CLAIMS, THE CUSTOMER WILL BE RESPONSIBLE FOR PERSONALLY COURIERING THE WATCH AND BEARING THE ASSOCIATED CHARGES.