Royalbilz Watches originated in the United Arab Emirates (UAE). The brand was established in 2018 and has since grown to become a recognized name in the watch industry. With their headquarters in the UAE, Royalbilz  has expanded its presence globally, reaching customers in numerous countries around the world.

Royalbilz is a luxury watch brand that has over four decades of experience in the watch making industry and a family of over 10 million satisfied customers.

Royalbilz proudly presents 100% authentic and original watches designed in UAE and manufactured in china with 1-year international warranty.

At this time, we do not have any physical outlets, but we provide online services across UAE and internationally. Royalbilz headquarters are located in Dubai, and our order processing unit is in Duabi.

You can order your desired product via our website, social media platforms (i.e. Facebook, Instagram, Tiktok, Amazon, Ebay, Walmart, Noon, email), WhatsApp +971553552432   or by calling us at +971553552432.

The estimated delivery time for orders is 2-3 working days.

You can pay Via:

  • Cash On Delivery only in UAE.
  • Debit/Credit Card/PayPal/Stripe payment method for international.

Note: While placing an order Customer have to provide active Mobile number only with active email address.

 No, you do not need to register to the website to make purchases. You can check out as a guest each time. However, setting up an account with us will allow you to order without entering your details every time. It will also enable you to view your shopping history and track the courier status directly from your account.

To create an account with Royalbilz, click on "Login/Register," followed by "Create an Account," and fill in your personal details.

To place an order on the Royalbilz website, select the items you want and add them to your shopping cart. After you have finished shopping, proceed to your cart and check out, ensuring that all information is correct before confirming your purchases and payment. Active mobile numbers are required for order confirmation.

You can only add items to your shopping cart if they are available. If an item is already in someone else's cart, the status will show as "Out of Stock."

Yes, you can amend or cancel your order within 24 hours of placing it.

After placing your order, you will receive an acknowledgment email and a call from us to confirm that we have received your order. Please note that we will only ship your order once your name, mobile number, email, and delivery address are verified.

We need Proper address and customer information for fast and hassle-free delivery that is:

  • Name
  • Phone Number
  • Email
  • House/Flat number
  • Street
  • Sector
  • Area/District/Tehsil
  • Nearest Landmark/Station
  • Alternate Mobile #.

Also ensure Valid Contact number and email.

Order ID to be remember/save for order tracking.

To track your order, call or WhatsApp us with your order ID and mobile number.

Yes, you can change your shipping address if the order is not shipped yet. Please contact our Customer Care Team at +971553552432 or WhatsApp +971553552432 as soon as possible to request the change.

We apologize for the inconvenience caused by the missing item in your order. To resolve this issue, kindly contact our Customer Care Team at +971553552432 or through WhatsApp at+971553552432. We will respond to your request as soon as possible. When i dispatch your order at your given address i also make the short video and sent to you too overcome this issue.

 We apologize for the defect in the item you received. Please contact our Customer Care Team at+971553552432 or via WhatsApp at +971553552432 to inform us of the issue and send us pictures of the defective product. We will do our best to address the situation promptly.

We apologize for sending you an incorrect item. To rectify the situation, please contact our Customer Care Team at +971553552432 or send us a message on WhatsApp at +971553552432. Kindly provide pictures of the incorrect product and we will work to correct the issue as soon as possible.

If you have purchased the wrong size or color, you may exchange the product by returning it to us. Please note that the company will not cover the courier charges for this scenario.

If you have not received your parcel within four working days, please send an email to our Customer Care Team, call us at +971553552432 or message us on WhatsApp at +971553552432. We will assist you in tracking your parcel and resolving the issue.

It totally depend on reasons forextra charge any additional fees for re-delivering a product. Rest assured, we will do our best to fulfill your request without any extra cost.